At Airpanel, we provide AI-powered consumer panels to help brands and agencies test ideas and content in minutes. We recognize that the data you entrust to us—ranging from pre-launch creative assets to strategic marketing concepts—is your most valuable intellectual property.

This Privacy Policy outlines how Airpanel ("we," "us," or "our") collects, uses, and protects your information when you use our platform and services.

1. Information We Collect

We collect information to provide a seamless testing experience and to improve our AI simulation capabilities.

• Account Data: When you register, we collect professional identification including your name, business email address, job title, and company name.

• Customer Content (Test Materials): This includes the stimuli you upload for testing, such as images, videos, storyboards, copy, PDFs, or audio files.

• Usage Data: We automatically collect information on how you interact with the platform (e.g., login frequency, features used, and navigation paths) to optimize our service.

• Payment Information: For billing purposes, we process payment details through secure, PCI-compliant third-party processors.

2. How We Use Your Information

Airpanel uses your data for the following strictly defined purposes:

• Service Delivery: To run simulations using our AI consumer agents and generate your instant reports.

• Platform Optimization: To improve the accuracy of our cognitive and emotional AI models.

• Communication: To provide technical support, account updates, and essential service announcements.

• Security: To monitor and prevent fraudulent activity or unauthorized access to your account.

3. Data Protection and "Privacy by Design"

As a MarTech leader, we implement industry-standard security measures:

• Confidentiality of Assets: We treat all uploaded creative materials as strictly confidential. These assets are used solely as stimuli for your specific tests and are not shared with other customers.

• Encryption: Data is encrypted both at rest and in transit using SSL/TLS protocols.

• Siloed Environments: For Enterprise clients, we offer enhanced data isolation to ensure that proprietary brand context remains within your specific organizational instance.

4. AI and Machine Learning Ethics

Airpanel utilizes Large Language Models (LLMs) and proprietary algorithms.

• No Data Sale: We do not sell your personal data or your testing content to third parties.

• IP Ownership: You retain full ownership of all original content uploaded to the platform. The insights and reports generated through your use of Airpanel are your property.

5. Data Sharing and Third Parties

We only share information with third-party service providers (such as cloud hosting or AI infrastructure providers) who are necessary to operate the platform. All such providers are bound by strict data processing agreements (DPAs) that meet or exceed GDPR standards.

6. Your Rights

Under global data protection regulations (including GDPR), you have the right to:

• Access your personal data.

• Rectify inaccurate information.

• Request Deletion of your data ("Right to be Forgotten").

• Object to certain processing activities.

To exercise these rights, please contact our privacy team at privacy@airpanel.co

7. Changes to This Policy

We may update this policy to reflect changes in our technology or legal requirements. Significant changes will be notified via the platform or email.

Contact Us If you have any questions regarding this Privacy Policy or our data practices, please contact:

Airpanel

Email: privacy@airpanel.co

Address: 61, rue de Lyon, 75012 Paris, France